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Service operations management : improving service delivery / Robert Johnston and Graham Clark.

By: Contributor(s): Harlow: Pearson education ttd 2005Edition: 2nd edDescription: xix, 496 p. : illISBN:
  • 0273683675
Subject(s): LOC classification:
  • HD9980.5 JOH 2005
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode Item holds
Books Books Mashava Campus Library General Stacks Mashava Campus Library Non-fiction HD 9988,5 JOH 2005 (Browse shelf(Opens below)) c-1 Available 022916
Books Books Mashava Campus Library General Stacks Mashava Campus Library Non-fiction HD 9980.5 JOH 2005 (Browse shelf(Opens below)) c-2 Available 0222917
Total holds: 0

Includes bibliographical references and index.

Includes bibliographical references and index.

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