Normal view MARC view ISBD view

Service operations management : improving service delivery /

Johnston, Robert, 1953-

Service operations management : improving service delivery / Robert Johnston and Graham Clark. - 2nd ed. - xix, 496 p. : ill. ;

Includes bibliographical references and index.

Includes bibliographical references and index.

ISBN: 0273683675

Subjects--Topical Terms:
Service industries--Management.

LC Class. No.: HD9980.5 JOH 2005

Place hold
Print
Request article
Add to your cart (remove)
Save record
BIBTEX Dublin Core ISBD MARC (non-Unicode/MARC-8) MARCXML MODS (XML) RIS MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

MyGZULibrary

Service operations management : improving service delivery /