E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke & Tom Connellan
New York : American Management Association (AMACOM), 2000Description: 341p. : illISBN:- 9780814406069
- HF5415 ZEM 2000
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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Books
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City Campus Library General Stacks | City Campus Library | Non-fiction | HF5415 ZEM 2000 (Browse shelf(Opens below)) | c.1 | Available | 6147 |
Total holds: 0
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| HF5415 BLY 2003 Marketing strategy / | HF5415 DAV 1992 Marketing in a week / | HF5415 DWY 2009 Business marketing : connecting strategy, relationships, and learning / | HF5415 ZEM 2000 E-service : 24 ways to keep your customers when the competition is just a click away / | HF5415.12 RUS 2011 Public Relations, Marketing and Advertising / | HF5415.123 MAR 2014 Marketing Communication: an integrated approach/ | HF5415.123 MAR 2014 Marketing Communication: an integrated approach/ |
Includes bibliographical references and index
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