E-service : 24 ways to keep your customers when the competition is just a click away /
Zemke, Ron
E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke & Tom Connellan - 341p. : ill.
Includes bibliographical references and index
9780814406069
Customer loyalty.
Internet marketing.
E-commerce.
HF5415 ZEM 2000
E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke & Tom Connellan - 341p. : ill.
Includes bibliographical references and index
9780814406069
Customer loyalty.
Internet marketing.
E-commerce.
HF5415 ZEM 2000