MyGZULibrary

Image from Google Jackets

Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

By: Contributor(s): Publisher: Harlow, Essex, England ; New York : Pearson, 2012Edition: Fourth editionDescription: xxii, 460 pages : ill.(col.)ISBN:
  • 9780273740483
Subject(s): LOC classification:
  • HD9980.5 JOH 2012
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode Item holds
Books Books City Campus Library General Stacks City Campus Library Non-fiction HD 9980.5 JOH 2012 (Browse shelf(Opens below)) c.1 Available 028863
Total holds: 0

Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.