MARC details
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780763755577 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0763755575 (pbk.) |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
R727.3 |
| Item number |
.VAN 2009 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Van Servellen, Gwen |
| Dates associated with a name |
1942- |
| Relator term |
author |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Communication skills for the health care professional : |
| Remainder of title |
concepts, practice, and evidence / |
| Statement of responsibility, etc. |
Gwen van Servellen. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Second edition. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Sudbury, Mass: |
| Name of producer, publisher, distributor, manufacturer |
Jones and Bartlett Publishers, |
| Date of production, publication, distribution, manufacture, or copyright notice |
♭2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxxiv, 485 p. : |
| Other physical details |
ill. ; |
| 336 ## - CONTENT TYPE |
|---|
| Real World Object URI |
text |
| Content type term |
txt |
| Content type code |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Real World Object URI |
unmediated |
| Media type term |
nc |
| Media type code |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Real World Object URI |
volume |
| Carrier type term |
n |
| Carrier type code |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (p. 439-462) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Health communications and quality care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- The pervasive role of confirmation and empathy -- Communications that contribute to trust and mistrust of the providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact and limitations of self-disclosure -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontations, orders, and commands -- Communicating with patients with low literacy -- Communicating with patients with chronic and/or life-threatening illness -- Communicating with patients in crisis -- Communicating effectively with patients displaying significant negative or resistive coping responses -- Communications within and across healthcare provider groups -- Conflict in the healthcare system: understanding communications and resolving dispute -- Family dynamics and communications with patients' significant others -- The privileged nature of patient and provider communications: the issue of patients' rights -- The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy -- Health communications to enhance behavioral change -- Internet use and communications of patients and providers -- Altering systems of care to enhance healthcare communications. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Allied health personnel and patient. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in medicine. |
| 650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Health Personnel. |
| 650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Professional-Patient Relations. |
| 650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication. |
| 650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Patients |
| General subdivision |
psychology. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Table of contents only |
| Uniform Resource Identifier |
http://www.loc.gov/catdir/toc/ecip0815/2008015960.html |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
| Classification part |
727.3 |
| Item part |
VAN |
| Call number prefix |
R |
