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E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke & Tom Connellan

By: Contributor(s): New York : American Management Association (AMACOM), 2000Description: 341p. : illISBN:
  • 9780814406069
Subject(s): LOC classification:
  • HF5415 ZEM 2000
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode Item holds
Books Books City Campus Library General Stacks City Campus Library Non-fiction HF5415 ZEM 2000 (Browse shelf(Opens below)) c.1 Available 6147
Total holds: 0

Includes bibliographical references and index

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