| 000 | 00395 a2200145 4500 | ||
|---|---|---|---|
| 999 |
_c8678 _d8678 |
||
| 020 | _a9781444157437 | ||
| 050 | _aHF5415.5PIL2012 | ||
| 100 |
_aPilbeam , Sarah _eauthor |
||
| 245 |
_aCustomer Service: _bNVQ Level 2 / _cSarah Pilbeam |
||
| 264 |
_aOxon: _bHodder Education, _c2012 |
||
| 300 | _a219p. : | ||
| 500 | _aincludes index | ||
| 650 | _acustomer service | ||
| 942 |
_2lcc _cBK _h5415.5 _iPIL _kHF |
||