000 00463 a2200145 4500
999 _c7513
_d7513
020 _a8174462678
050 _aHF5415 SHA 2005
100 _aShanker, Ravi
_eauthor
245 _aServices marketing :
_bthe Indian perspectives : text and readings /
_cRavi Shanker
264 _aNew Delhi :
_bExcel books,
_c2005.
300 _a656p. :
_bill.
500 _aIncludes bibliographical references and index
650 _aServices marketing
942 _2lcc
_cBK
_h5415
_iSHA
_kHF