000 00593 a2200181 4500
999 _c7457
_d7457
020 _a9780340857663
050 _aHF5415.5 LAN 2002
100 _aLangford-Wood, Naomi
_eauthor
110 _aChartered Management Institute (Great Britain)
245 _aCRM in a week /
_cNaomi Langford-Wood & Brian Salter
264 _aLondon :
_bHodder & Stoughton,
_c2002.
300 _a86p. :
_bill.
500 _aChartered Management Institute (Great Britain)
650 _aCustomer relations.
650 _aRelationship marketing.
700 _aSalter, Brian
_eauthor
942 _2lcc
_cBK
_h5415.5
_iLAN
_kHF