| 000 | 00464 a2200157 4500 | ||
|---|---|---|---|
| 999 |
_c7158 _d7158 |
||
| 020 | _a9781844808137 | ||
| 050 | _aHD9980.5HOF2009 | ||
| 100 | _aHoffman, Douglas K | ||
| 245 |
_aService marketing _bconcepts, strategies & cases / _cK. Douglas Hoffman |
||
| 264 |
_aAustralia _bCengage _c2009 |
||
| 300 | _a624p. | ||
| 500 | _aInclude index | ||
| 650 | _aMarketing | ||
| 700 |
_aJohn E.G Bateson _aEmma H. Wood _aAlexandra J. Kenyon |
||
| 942 |
_2lcc _cBK _h9980.5 _iHOF _kHD |
||