| 000 | 00611 a2200181 4500 | ||
|---|---|---|---|
| 999 |
_c6820 _d6820 |
||
| 020 | _a157444266X | ||
| 050 | 0 | 0 | _aHD 62.15 ROS 1999 |
| 100 | 1 |
_aRoss, Joel E. _eauthor |
|
| 245 | 1 | 0 |
_aTotal quality management : _btext, cases, and readings / _cJoel E. Ross and Susan Perry. |
| 250 | _a3rd ed. | ||
| 264 |
_aU.S.A. : _bSt Lucie Press, _c1999 |
||
| 300 |
_a550 p. : _bill. : |
||
| 500 | _aIncludes bibliographical references and index | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aTotal quality management | |
| 700 |
_aPerry, Susan _eauthor |
||
| 942 |
_2lcc _cBK _e3rd ed. _h62.15 _iROS _kHD |
||