| 000 | 00587 a2200169 4500 | ||
|---|---|---|---|
| 999 |
_c6358 _d6358 |
||
| 020 | _a9781862504738 | ||
| 050 | _aTX 946.5 WAG 1997 | ||
| 100 | _aVan der Wagen, | ||
| 245 |
_aCommunication in tourism & hospitality : _b meeting the world in the workplace/ _cLynn Van der Wagen |
||
| 264 |
_aElsternwick, Victoria: _bHospitality Press, _c1997. |
||
| 300 |
_axii, 218p. _bill. |
||
| 500 | _aincludes bibliographical references and index | ||
| 650 | _aCustomer services | ||
| 650 | _aInterpersonal communication | ||
| 650 | _aIntercultural communication | ||
| 942 |
_2lcc _cBK _h956.5 _iWAG _kTX |
||