000 00587 a2200169 4500
999 _c6358
_d6358
020 _a9781862504738
050 _aTX 946.5 WAG 1997
100 _aVan der Wagen,
245 _aCommunication in tourism & hospitality :
_b meeting the world in the workplace/
_cLynn Van der Wagen
264 _aElsternwick, Victoria:
_bHospitality Press,
_c1997.
300 _axii, 218p.
_bill.
500 _aincludes bibliographical references and index
650 _aCustomer services
650 _aInterpersonal communication
650 _aIntercultural communication
942 _2lcc
_cBK
_h956.5
_iWAG
_kTX