000			02289 a2200361 4500
005			20250617140456.0
020			_a9781473975873 (pbk)
050	0	0	_aHV 29.7 _bBEE 2018
100	1		_aBeesley, Paula, _eauthor.
245	1	0	_aDeveloping your communication skills in social work / _cPaula Beesley, Melanie Watts, Mary Harrison.
264		1	_aLos Angeles : _bSAGE, _c2018.
264		4	_c
300			_a190 pages : _billustrations ;
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 177-184) and index.
505	0		_aIntroduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion;
520	8		_aWhat is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.
650		0	_aCommunication in social work.
650		0	_aInterviewing in social service.
650		0	_aCounselor and client.
650		7	_aSociety.
650		7	_aCommunication in social work.
650		7	_aCounselor and client.
650		7	_aInterviewing in social service.
650		7	_aSociety.
700	1		_aWatts, Melanie, _eauthor.
700	1		_aHarrison, Mary, _eauthor.
942			_2lcc _cBK _h29.7 _iBEE _kHV
999			_c11592 _d11592