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	1.	E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke & Tom Connellan by Zemke, Ron [author] Connellan, Tom [author] New York : American Management Association (AMACOM), 2000 Availability: Items available for loan: City Campus Library (1)Location, call number: General Stacks HF5415 ZEM 2000. Place hold Request article Add to cart (remove)
	2.	Marketing Management : Indian Cases / Gupta Prachi,Aggarwal,Hufrish Majra,Isaac Jacob,Varsha Jain,G.Radha Krishna,Ritu Narang,Shanthi Venkatesh,Suresh Paul A, and Susobhan Goswami by Gupta,Prachi [contributor] Aggarwal, Ashita [contributor] Majra,Hufrish [contributor] Jacob, Isaac [contributor] Jain, Varsha [contributor] Krishna ,G.Radha [contributor] Narang,Ritu [contributor] Venkatesh,Shanthi [contributor] Paul ,Suresh A [contributor] Goswami,Susobhan [contributor] Uttar Pradesh: Pearson India Education, 2018 Availability: Items available for loan: City Campus Library (1)Location, call number: General Stacks HF 5415 MAR 2018. Place hold Request article Add to cart (remove)

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