Great Zimbabwe University Library Catalogue Search for 'su:"Service industries "'

Services marketing : text and cases /

By Verma,Harsh V.
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xv1.659p.: , includes index 9788131754474

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Service operations management : improving service delivery /

By Johnston, Robert.
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xxii, 460 pages : , Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. 9780273740483

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The technological upgrading of service institutions : lessons from Asia /

By Nielsen, Tue Kell..
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viii, 247 p. ; , Typeset by J&L Composition 1853394351

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Services Marketing: Integrating customer focus across the firm

By Wilson, Alan.
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559p. : , Includes bibliographical references and index 9780077131715

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Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A..
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xxvii, 642 p. : , Includes bibliographical references and index. 9780078112058 (alk. paper) | 0078112052

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Domestic regulation and service trade liberalization /

By Mattoo, Aaditya.
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vi, 236 p. : , Includes index 0821354086

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Moving people to deliver services /

By Mattoo, Aaditya.
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xi, 244 p. : , Includes Index 082135406X

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Services Marketing

By Bateson, John E.G..
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468p. : , Includes index 9788131516478

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Services marketing management /

By Mudie, Peter.
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267p.: , include index 9780750666749

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Service operations management : improving service delivery /

By Johnston, Robert,.
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xix, 496 p. : , Includes bibliographical references and index. 0273683675

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Services Marketing : operation, management and strategy /

By Clow, Kenneth E..
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460p.: , Includes index 8177223763

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Services Marketing: Integrating customer focus across the firm

By Zeithml, Valarie A..
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559p. : , Includes bibliographical references and index 9780077131715

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Principles of Services Marketing/

By Palmer, Adrian.
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xi, 575 pages : , includes bibliographical references and index 9780077107949

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Services Marketing : People,Technology, Strategy /

By Lovelock, Christopher..
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xxii, 626 p. : , includes index 9780273756064

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Services Marketing : Principles and Practice /

By Palmer, Adrian..
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xxi, 389 p. : , includes index. 9780023905636

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