Great Zimbabwe University Library Catalogue Search for 'su:"Customer services"'

Customer service /

By Humphrey, Doris..
Australia ; | Mason, OH : South-Western Cengage Learning, 2011 .
x, 182 p. : , Includes index. 28 cm..
9780538740289 (student ed. : pbk.) | 0538740280 (student ed. : pbk.) | 9780538740623 (annotated instructor's ed. : pbk.) | 0538740620 (annotated instructor's ed. : pbk.) | 9780538494229 | 0538494220

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Services Marketing: Integrating customer focus across the firm

By Wilson, Alan.
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559p. : , Includes bibliographical references and index 9780077131715

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Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A..
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xxvii, 642 p. : , Includes bibliographical references and index. 9780078112058 (alk. paper) | 0078112052

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Communication in tourism & hospitality : meeting the world in the workplace/

By Van der Wagen,.
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xii, 218p. , includes bibliographical references and index 9781862504738

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Customer Service for Hospitality and Tourism /

By Hudson, Simon.
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viii, 304p. : , Includes index 9781908999344

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Services Marketing : operation, management and strategy /

By Clow, Kenneth E..
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460p.: , Includes index 8177223763

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Services Marketing: Integrating customer focus across the firm

By Zeithml, Valarie A..
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559p. : , Includes bibliographical references and index 9780077131715

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Relationship Marketing : perspectives, dimensions and contexts /

By Harwood, Tracy.
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xxii, 242 pages : , Includes bibliographical references and index. 9780077114220

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Supply chain management : strategy, planning, and operation /

By Chopra, Sunil.
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519p. : , Includes index 9780136094517

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Customer service : skills for success /

By Lucas, Robert W..
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xx, 294 p. : , Includes bibliographical references (p. 288) and index. 9780071277501

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Services Marketing : People,Technology, Strategy /

By Lovelock, Christopher..
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xxii, 626 p. : , includes index 9780273756064

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