TY - BOOK AU - Mersham,G.M. AU - Skinner,J.C. TI - New insights into business and organisational communication SN - 0796200025 AV - HF5718 .M476 2001 PY - 2001/// CY - Sandown, South Africa PB - Heinemann KW - Business communication KW - Communication in organizations N1 - Includes bibliographical references and index ER -