TY - GEN AU - Hardy, Len TI - Successful business operations: how to develop and exploit competitive advantage SN - 0631176268 AV - HD30.28 HAR 1990 PY - 1990/// CY - Oxford PB - Basil Blackwell, KW - Success in business KW - Strategic planning KW - Strategic management KW - Marketing N1 - Part 1 The company operations plan. Part 2 The best value concept: competitive advantage; the market; competitors. Part 3 Business opportunities: brands - marketing and competitive advantage; opportunities and brand development. Part 4 Research and development: produce costs; sales promotion; advertising; pricing; the trade - sales force and distribution. Part 5 Leadership - morale and culture. Part 6 Commercial management. Part 7 Forming the company operations plan ER -