00957 a2200157 4500020001500000050002100015100002300036245009900059264003800158300003500196500048200231650002400713650002300737650002500760650001400785 a0631176268 aHD30.28 HAR 1990 aHardy, Leneauthor aSuccessful business operations:bhow to develop and exploit competitive advantage /cLen Hardy aOxford:bBasil Blackwell, c1990. axvi, 321 pages :bill. ; 24 cm aPart 1 The company operations plan. Part 2 The best value concept: competitive advantage; the market; competitors. Part 3 Business opportunities: brands - marketing and competitive advantage; opportunities and brand development. Part 4 Research and development: produce costs; sales promotion; advertising; pricing; the trade - sales force and distribution. Part 5 Leadership - morale and culture. Part 6 Commercial management. Part 7 Forming the company operations plan. aSuccess in business aStrategic planning aStrategic management aMarketing