Langford-Wood, Naomi <br/><br/>
CRM in a week / 
Naomi Langford-Wood & Brian Salter 
 - 86p. :  ill. 
<br/><br/> Chartered Management Institute (Great Britain) 
<br/><br/><label>ISBN: </label>9780340857663 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Relationship marketing.
<br/><br/><label>LC Class. No.: </label>HF5415.5 LAN 2002