TY  - GEN
AU  - Harwood, Tracy
AU  - Garry,Tony
AU  - Broderick, Anne
TI  - Relationship Marketing : : perspectives, dimensions and contexts 
SN  - 9780077114220
AV  - HF5415.55 HAR 2008 
PY  - 2008///
CY  - London
PB  - McGraw-Hill Education
KW  - Relationship marketing.
KW  - Customer relations
KW  - Management
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -