Sharma, D.D. <br/><br/>
Total quality management :  principles, practice and cases / 
Prof. D.D. Sharma 
 - 780p. : 
<br/><br/> Reprint 2004 
<br/><br/><label>ISBN: </label>8170148944 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD 62.15 SHA 2004