@book{6465,
	author = {Kasavana, Michael L., and Kasavana, Michael L.,},
	title = {Managing technology in the hospitality industry /},
	publisher = {American Hotel & Lodging Association, Education Institute,},
	year = {c2011.},
	address = {Lansing, Mich. :},
	edition = {6th ed.},
	note = {Includes references to Internet sites.}
}