00617 a2200157 4500 0 0 Library of 0 0 NFIC CCL CCL GEN 2021-04-23 0 Z 675 KIN 1999 2185 2021-04-23 00:00:00 c.1 2021-04-23 BK 6455 6455 1856043363 Z 675 KIN 1999 Kinnell, Margaret author Improving library and information services through self-assessment : a guide for senior managers and staff developers / Margaret Kinnell, Bob Usherwood and Kathryn Jones London: Library Association Publishing, 1999 180p.: Includes bibliographical references and index Library and information services Usherwood, Bob author lcc BK 675 KIN Z