Kinnell, Margaret <br/><br/>
Improving library and information services through self-assessment :  a guide for senior managers and staff developers / 
Margaret Kinnell, Bob Usherwood  and Kathryn Jones  
 - 180p.: 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1856043363 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library and information services
<br/><br/><label>LC Class. No.: </label>Z 675 KIN 1999