TY  - GEN
AU  - Hudson, Simon
AU  - Hudson, Louise
TI  - Customer Service for Hospitality and Tourism
SN  - 9781908999344
AV  - TX911.3.C8 HUD 2013 
PY  - 2013///
CY  - Oxford
PB  - Goodfellow Publishers Ltd
KW  - Hospitality industry
KW  - Customer services
KW  - Tourism
N1  - Includes index
ER  -