TY - GEN AU - Courage,Catherine AU - Baxter,Kathy TI - Understanding your users: a practical guide to user requirements methods, tools, and techniques SN - 1558609350 (cover : alk. paper) AV - QA76.9COU 2005 PY - 2005/// CY - Amsterdam PB - Elsevier. KW - Human-computer interaction KW - Computer software KW - Development KW - User interfaces (Computer systems) N1 - Includes bibliographical references (p. 750-758) and indexes; Includes bibliographical references (p. 750-758) and indexes UR - http://www.loc.gov/catdir/toc/ecip054/2004028477.html UR - http://www.loc.gov/catdir/enhancements/fy0617/2004028477-d.html ER -