00336 a2200121 4500020001500000050002100015100002100036245007500057264003300132300001000165500001800175650002100193 a1868723623 aHD 59.6 GOL 2002 aGoldman, Gillian aManaging perceptionbsucceeding in public relations /cGillian Goldman aCapeTown bZebra Pressc2002 a125p. ainclude index aPublic relations