Cooper, Donald R. Business research methods / Donald R. Cooper, Pamela S. Schindler. - 11th ed. - New York : McGraw-Hill/Irwin, c2011. - xxvi, 692p. : ill. (mostly col.), map ; 29 cm. - The McGraw-Hill/Irwin series in operations and decision sciences . Includes bibliographical references and indexes. ISBN: 9780071289221 9780071289221 9780071289221 LCCN: 2010019201 Subjects--Topical Terms: Industrial management--Research. LC Class. No.: HD 30.4 / .COO 2011