TY - GEN AU - Shar, Anwar (editor) AU - Shah,Anwar ED - World Bank. TI - Public services delivery SN - 0821361406 (pbk.) AV - JF1525.P67M43 PUB 2005 PY - 2005/// CY - Washington PB - World Bank KW - Government productivity KW - Evaluation KW - Public administration KW - Municipal services KW - Medical care KW - Education KW - Public welfare KW - Infrastructure (Economics) N1 - Public services; Includes bibliographical references and index ER -