Humphrey, Doris. <br/><br/>
Customer service / 
Doris D. Humphrey. 
 - 2nd ed. 
 - Australia ;  Mason, OH :  South-Western Cengage Learning,  c2011. 
 - x, 182 p. :  col. ill. ;  28 cm. 
 - 21st century business series .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780538740289 (student ed. : pbk.) 0538740280 (student ed. : pbk.) 9780538740623 (annotated instructor's ed. : pbk.) 0538740620 (annotated instructor's ed. : pbk.) 9780538494229 0538494220 
<br/><br/><label>LCCN: </label>2009941947 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415 HUM 2011