@book{10071,
	author = {Adler, Ronald B. and Rodman, George R.,},
	title = {Understanding human communication /},
	publisher = {Oxford University Press,},
	year = {c2009.},
	address = {New York :},
	edition = {Tenth edition.},
	url = {http://www.loc.gov/catdir/toc/ecip084/2007045749.html}
}