TY - GEN AU - Johnston, Mark W. AU - Marshall, Greg W. TI - Relationship Selling SN - 9780070172470 AV - HF5438.25 JOH 2010 PY - 2010/// CY - Boston PB - McGraw-Hill KW - Selling KW - Relationship marketing KW - Customer relations N1 - Includes bibliographical references and indexes ER -