TY  - GEN
AU  - Dragon,Ric
TI  - Social marketology: improve your social media processes and get customers to stay forever 
SN  - 9780071790499
AV  - HF5415.1265DRA2012 
PY  - 2012///
CY  - New York
PB  -  McGraw-Hill
KW  - Internet marketing
KW  - Social aspects
KW  - Social media
KW  - Marketing
KW  - Customer relations
N1  - Includes bibliographical references and index
ER  -