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Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill Irwin, c2009.Edition: 3rd edDescription: xxii, 441 p. : ill. ; 28 cmISBN:
  • 9780073405018 (alk. paper)
  • 0073405019 (alk. paper)
Subject(s): DDC classification:
  • 158.7 22
LOC classification:
  • HD 58.7 .DEJ 2009
Online resources:
Contents:
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode Item holds
Books Books City Campus Library General Stacks City Campus Library Non-fiction HD 58.7 DEJ 2009 (Browse shelf(Opens below)) c.1 Available 023238
Books Books Mashava Campus Library General Stacks Mashava Campus Library Non-fiction HD58.7 DEJ 2009 (Browse shelf(Opens below)) c.2 Available 023808
Total holds: 0

Includes bibliographical references and index.

Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.

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