Empowering the Customer /
Ayeni, Victor.
Empowering the Customer / Victor Ayeni. - x, 63 p. ; - Managing the public service strategies for improvement series ; .
Common Wealth publication
Includes bibliographical references (p. 55-57).
9780850926491
Organizational change.
Public administration.
Customer relations.
JF1351 AYE 2001
Empowering the Customer / Victor Ayeni. - x, 63 p. ; - Managing the public service strategies for improvement series ; .
Common Wealth publication
Includes bibliographical references (p. 55-57).
9780850926491
Organizational change.
Public administration.
Customer relations.
JF1351 AYE 2001