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Relationship marketing : a consumer experience approach /

Baron, Steve

Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. - viii, 202 p. : ill. ;

Includes bibliographical references and index.

Includes bibliographical references and index.

9781412931212 (cloth)


Relationship marketing.
Customer relations.

HF 5415.55 BAR 2010