Total quality management : text, cases, and readings /
Ross, Joel E.
Total quality management : text, cases, and readings / Joel E. Ross and Susan Perry. - 3rd ed. - 550 p. : ill. :
Includes bibliographical references and index
Includes bibliographical references and index
157444266X
Total quality management
HD 62.15 ROS 1999
Total quality management : text, cases, and readings / Joel E. Ross and Susan Perry. - 3rd ed. - 550 p. : ill. :
Includes bibliographical references and index
Includes bibliographical references and index
157444266X
Total quality management
HD 62.15 ROS 1999