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Communication in tourism & hospitality : meeting the world in the workplace/

Van der Wagen,

Communication in tourism & hospitality : meeting the world in the workplace/ Lynn Van der Wagen - xii, 218p. ill.

includes bibliographical references and index

ISBN: 9781862504738

Subjects--Topical Terms:
Customer services
Interpersonal communication
Intercultural communication

LC Class. No.: TX 946.5 WAG 1997

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Communication in tourism & hospitality : meeting the world in the workplace/