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Effective crisis communication : moving from crisis to opportunity /

Ulmer, Robert R., 1969-

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, University of Arkansas at Little Rock, Timothy L. Sellnow, University of Kentucky, Matthew W. Seeger, Wayne State University. - 3 edition. - xvii, 250 pages ; 23 cm

Includes bibliographical references and index.

ISBN: 9781452257518 (pbk.)

LCCN: 2013032048

Subjects--Topical Terms:
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.

LC Class. No.: HD49 / .ULM 2015

Dewey Class. No.: 658.4/77

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Effective crisis communication : moving from crisis to opportunity /